How to notify yahoo that my email is sending out spam to my contact list?

my email account has a virus or has been hacked so that they (spamers) send junk mail to my contact list what can you do to help rectify this situationHow to notify yahoo that my email is sending out spam to my contact list?
Deleting your account or Contacts List will NOT stop this spam - once the spammers have the address, they will continue to use it for a while. Spam sent to your Contacts will also stop in a while, but it is annoying. Yahoo's advice is to change your password, but there is more to do than just that.



1. Check that the alternate e-mail address is still yours, under Options, Mail Options, Account Information, then change it! (so the hacker will not be notified of the change). Then change both your password AND your secret questions and answers. Make them unique and long, strong ones with mixed characters!

(*** Changing your password also deletes the cookie which apparently inserts that sly trojan address grabber. ***)

If you used this password for other accounts, change them too - make every one different. Make the password much longer than 8 characters, with mixed symbols.

Usually, this is all you need to do, although mail will still be sent in the name of the old account for a while.



For a Yahoo account, you can change your password at https://edit.yahoo.com/config/change_pw. If you can no longer access your account, you can get a new password at https://edit.yahoo.com/forgotroot/.

If you still can’t access your account after going through the “Forgot Your Password” process, you may contact the Customer Care team for assistance. Click Help, then Customer Care, then Live Chat - it make take a while, but a human answers! (If the page loads slowly, refresh it, or click the F5 key.) You will be asked several questions to verify that you are the owner of the account.



2. *** If spam mail was sent to any of your contacts, apologize, and notify all your contacts NOT to open short e-mails, especially those with no subject, and definitely not to click any links. Warn them to scan for malware too, just in case. Set up an alternate 'alias' account to use instead. This allows you to use a different address for sending, but still keep all saved mails and contacts and the first address active too for incoming mail. Your friends can trust this new address. (There is a choice of address in an arrow in the From: box.)

http://edit.yahoo..com/config/list_alias (alternate address)



3. Just to be very sure your computer is not infected, run both an anti-virus and spyware/malware scans, updated and separately - even more than one malware scan, or Trend Micro's Housecall for an online a-v scan. (in 'Safe Mode with Networking' is the only truly effective method - click F8 repeatedly when the screen first lights on boot-up, then arrow keys and Enter to navigate.) Re-boot into Safe Mode for each separate scan. These are the best free anti-malware programs.

http://housecall.trendmicro.com/

http://www.malwarebytes.org/products/mal…

http://www.superantispyware.com/



4. Delete all System Restore points from Control Panel %26gt; Recovery (or System Restore in XP), Once clean, re-boot and create a new restore point.



5. Then delete cookies, cache and history in case the malware can 'self- reproduce'. Try using the CCleaner download program. It's free, and cleans your computer's 'junk files with one click - a good thing to do every so often anyway. Next, use its cautious safe registry cleaner in case the malware left behind some 'clues'.

http://www.piriform.com/ccleaner/downloa…

http://download.cnet.com/CCEnhancer/3000…

Also, for individual browsers, see:

Cookies - http://help.yahoo.com/l/us/yahoo/mail/ya…

Cache - http://help.yahoo.com/l/us/yahoo/mail/ya…



(Ribbit)How to notify yahoo that my email is sending out spam to my contact list?
Yahoo unfortunately can't do anything as this is caused by Malware on your computer, not by Yahoo



You need to do the following to stop it

1 - change your email password

2 - run FULL scans for both viruses and malware. A virus scan alone is not enough. You also need to run Malwarebytes which you can download for free. Then delete any infected files

3 - after running the scan, delete your browsing history and cookies and empty your cache

4 - restart your computer



In most cases, this will stop it



This Yahoo article explains how Malware works to spam your contacts http://help.yahoo.com/kb/index?y=PROD_MS…How to notify yahoo that my email is sending out spam to my contact list?
They cannot sort your computer out, that's your responsibility. Your account got compromised. First change your password. Account help.http://help.yahoo.com/l/us/yahoo/acct/in… for just about anything to do with your account. Then run anti Virus and Anti Spyware. Should be fine then.
You must report this kind of abuse to this link so they can help you and tell you what to do:



http://help.yahoo.com/l/us/yahoo/abuse/s…



Justfollow the prompts carefully and let me know if this link helped you.

Have a good day!